Two-Part Workplace Preparedness Series
Part 1: Before BPO Workers Enter the Stairwell
Part 2: Thirty Floors Down to Safety
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Introduction — Thirty Floors Above the Street
Consider this preparedness scenario.
A strong earthquake strikes during the night shift inside a high-rise BPO tower. Thirty floors above the street, employees take cover beneath their workstations as monitors shake, chairs roll across the floor and suspended fixtures swing overhead.
Then the movement stops.
Normal lights have failed, although portions of the emergency-lighting system remain active. Several ceiling panels have fallen, office equipment has shifted and dust hangs in parts of the corridor. The elevators are no longer available for normal use. Mobile phones still show a signal, but calls are slow or unable to connect.
Hundreds of workers are waiting to be told what happens next.
Before you proceed.
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